Program Manager, CTOs Office

Singapore, Singapore Full-time

GO-JEK is one app for ordering food, commuting, digital payments, shopping, hyper-local delivery, getting a massage and two dozen services. It is Indonesia’s first and fastest growing unicorn building an on-demand empire.

In the last 36 months, the startup’s total order volumes has grown a devilish 6666x and diversified into 18 verticals. The company runs the equivalent of three Indian unicorns rolled into one. GO-FOOD alone does more orders in Indonesia than all Indian food tech startups combined. 3 years since the mobile app launched, GO-JEK does more rides than India’s largest taxi-sharing service.

A total of 1,000,000 drivers collectively cover an average distance of 7 million kilometers each day, making GO-JEK Indonesia’s de facto transportation partner. GO-JEK is a verb. GO-JEK is a way of life. It is quite simply the operating system of Indonesia. 200 engineers spread across Jakarta, Singapore and India make software decisions that impacts about 260 million people in the country.

GO-JEK Tech is the product development and training centre of GO-JEK. The tech team comprises of developers, data scientists, designers and product managers who work on product innovation, mining data and crafting consumer experiences. The average age of the team is 29 and it runs one of the largest jruby, Java and go clusters in Asia.

Overview

 

The Office of the CTO is the committee that executes solving engineering challenges, reporting in to the Group CTO.

This role reports into the Office of the CTO. It entails execution on a variety of projects that need to be set up, structured, set into a cadence, tracked and reported on. The scope is wide, covering all aspects of the engineering organization of a $5B GMV hypergrowth unicorn. 

In other words, it will need 

  • a deep understanding of tech
  • strong communication skills
    • the ability to understand and engage with product managers, designers and engineers of all levels, from juniors to country C-levels
  • strong collaboration skills, and the ability to help setup stable teams
  • experience working with diverse cultures
  • the ability to establish a sustainable execution cadence
  • the ability to drive visibility

Some of the scope is plain unpredictable, though is always in the context of scaling technology.

Sample Projects:

  • Standardization of tech interview experience for candidates 
    • Align panelists across three distinct rounds
      • Code Review Round
      • Code Pairing Round
      • Interview Round
    • Standardize quality of feedback to candidates, especially rejections
  • Set up engineering dependencies in a new country we are expanding to
    • When expanding to a new country, an entire stack needs to be deployed
      • Consumer
      • Driver
      • Ops and Support
  • Employee Lifecycle / Talent Management 
  • Program Management for strategic projects / Strategic Initiatives

Responsibilities:

  • Lead iterative delivery of strategic cross-functional initiatives from concept to ship, through focus, transparency, communication, visibility, and accountability
  • Leverage deep technical expertise with large-scale, distributed 24x7 production systems to build comprehensive plans, to identify risks, and to ensure smooth project launches with a goal of delighting our passengers and drivers
  • Partner with engineering, product, and business leadership to build highly collaborative teams and to enhance communication across teams and stakeholders
  • Identify and resolve systemic issues impacting GO-JEK engineering and aggressively take action to resolve

Experience & Skills:

  • Experience leading cross-functional teams to deliver complex projects iteratively with multiple dependencies and constraints, in a highly dynamic and agile environment
  • Proven ability to operate effectively and autonomously across multiple teams in situations of extreme ambiguity, with only high-level direction
  • Experience building roadmaps, release plans, project plans with a thorough understanding of dependency management
  • Able to communicate highly technical problems and solutions at all levels from engineer to partner to C-level executives
  • Able to influence, negotiate and inspire others in a matrixed environment Excellent organization, planning skills, and attention to detail
  • Experience delivering projects in large-scale, distributed production systems and 24x7 production operations
  • Experience compiling and presenting business & technology options, backed by data & experimentation, to decision makers
  • Considerable years of software engineering, data science, or systems engineering experience.

Apply for this opening at http://gojek.recruiterbox.com/jobs/fk0jw4u?apply=true